WHY WE ARE DIFFERENT
1
SINGLE SOURCE PROVIDER FOR ALL YOUR RESIDENTIAL & COMMERCIAL CLEANING NEEDS
New Beginning Cleaners of Long Island is a one-stop-shop that provides all of your commercial, residential and post-construcion needs in an efficient and competent manner.
2
EMPLOYEE TRAINING
We offer a state-of-the-art training program that includes mandatory safety training videos, manuals, demonstrations and hands-on training. This ongoing process is conducted as needed, when new service requests are modified or made, when new products are introduced and periodically throughout the year.
Our training program prepares and enables our employees to perform at their best so they can deliver services to the full satisfaction of our clients. During our onboarding and training processes, we ensure that all team members are aware of our unwavering commitment to quality.
Our top priority is safety first. All cleaners are trained on OSHA standards and regulations before starting their job assignment. The OSHA training program educates our employees about safety and health hazards and how to safely clean and disinfect homes or facilities. All OSHA courses are taught by our training and development specialist, who is a certified OSHA instructor.
Our cleaning crews receive instruction about a variety of industry topics, including:
Details on the new Color-Coded Cleaning Standards
References to the latest OSHA Regulations for Disinfection and Decontamination
References to the latest OSHA Globally Harmonized System (GHS) of Chemical Safety Data Sheets (SDS)
References to the new EPA Guidelines for disinfectants
Our employee training program consists of extensive cleaning industry instruction. We offer specific training for each type of cleaning unit, rather than a one-size-fits-all program.
3
TEAM CULTURE
Our team is thorough, driven, and committed to the work they do. We take pride in our open communication style, friendly co-workers, team-oriented environment, and our robust benefits and perks.
4
CUSTOMER SERVICE
Personable in house support to ensure you have a great experience. We have a dedicated Customer Service Specialist whose primary role is to contact and check in with all of our clients, on a monthly basis.
We use the feedback to ensure that we are exceeding our clients’ expectations. We provide all clients with a customized, self-service customer web portal and mobile app.
It gives you the ability to view scheduled work orders/services, submit service requests, view invoices, inspections and more. Submitting an inquiry is always just one click away!
5
TECHNOLOGY
We use state-of-the-art technology to improve overall service delivery. From our scheduling software to, client portal, to online employee checklists and inspections. We keep abreast and implement the latest technology to always bring you the best in the most efficient manner.